Practicum 2: Day 7

Today was sort of a..disappointment. One of the tasks that I haven't mentioned that we did recently was setup a new computer, monitor, and a scanner in the photocopying room on the top floor. Today two techs from separate companies arrived to install the scanner, as that was their responsibility. The companies were Copitrak, a systems auditing company that deals with the firms photocopiers It seems. The other was Canon, who actually gave Harper Gray the scanner. It was such a mess however. Two Canon techs ended up arriving and neither could do the job the company wanted them to. I'm going to keep details out, but it was mostly us watching things go wrong. Although today I did get a solo responsibility when I responded to a support request! Someone was reporting issues with his wireless mouse, so I brought him a corded mouse to use, but it turned out all I had to do was replace the batteries. Still, I'm glad I brought the mouse in case I would have needed to install it.