Practicum 2: Day 5

Today we finally got around to re-imaging a lawyer's computer that was having issues using java earlier this week. Tech support had attempted everything they could to resolve the issue, and decided that it was a machine-based problem, and it had to be re-imaged. Re-imaging seems to be common practice on the computers there. Everyone's profile is saved on the network, so besides special programs that only select users can have access to (like Casemap or Divorce Mate) nothing is saved locally. It was quite a simple process too! When the computer boots, we press F12 and it boots a program called Pixieboot. This program is able to load an image of Windows 7 just off the network! After it installed, then came the process of installing programs, testing to ensure Java still functioned, restarting, and then repeating that for 10-15 times. Still, I like how the image is based off a network and automatically acquires a licence. It's really cool.